General
This privacy statement is applicable to this website
and any physical / printed or electronic brochures or
mails regardless of whether you use a computer, mobile phone, tablet, or television or any other
media or
computer resource to access our Services. It is important that you read the Privacy Policy
carefully
because whenever you use our website/applications, your Personal Data will be processed (if at
all) in
accordance with this policy.
Your Consent
By using our site, you consent to our privacy
policy and hereby agree with and consent to the collection
and processing of your personal information as described in this Privacy Policy including :
collecting, using, or processing your Personal Data, including sensitive Personal Data, in
certain ways or
sharing the your Personal Data with any third party (sensitive Personal Data is data revealing
an your
racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union
membership,
genetic data, biometric data, data concerning health or data concerning sex life or sexual
orientation);
transferring your Personal Data outside of your country of residence;
using or placing web cookies on your computer or other electronic devices.
Personal Data and its collection
Personal Data, means and
includes, any data relating to identified or identifiable living person (‘data
subject’ here in referred as you/your’) including but not limited to, name, address, mailing
address,
telephone number, email ID and any other information that may have been voluntarily provided by
you.
Information Collected when you use our Website
We collect
information about you or your usage to provide better services to all of our users. When you
use the contact us section or enquiry forms to reach out to us or give feedback through or give
a
Testimonial, we will ask for Personal Data such as Name, Email ID and Contact number.
We
may collect
your data through campaigns and publicly available sources and we may collect the below
information,
but not limited to :
- Name
- Email ID
- Country/City
- Mobile Number
We do not collect Personal Data about individuals except when such individuals specifically provide
such
data on a voluntary basis. Upon such voluntary disclosure of Personal Data, we may further verify,
collate
or receive data about you from publicly and commercially available sources (as permitted by law),
which
we may combine with other data we receive from you. We may also receive data about you from third-
party social networking services if you are already connected with those services.
Lawful Basis of Processing
We may process your data because:
- We have a contract with you
- You would have given us express permission to do so
- We must have provided services to you after you have purchased something from us
- We must have provided services to you because you have availed for one of our offers
- To comply with the law.
Use of Personal Data
We use Personal Data to provide you
with solutions you explicitly requested for, to resolve disputes,
troubleshoot concerns, help promote safe services, assess your interest in our services, inform
you about
offers, products, services, updates, customize your experience, detect and protect us against
errors,
fraud and other criminal activity, enforce our terms and conditions, etc. We may also use your
Personal
Data to send you offers regarding various services/facilities which we or our group companies
may, from
time to time, launch.
We may occasionally ask you to complete optional online surveys.
These surveys may ask you for
contact information and demographic information (like zip code, age, gender, etc.). We use this
data to
customize your experience at Apr Group. Since the surveys will be optional, any Personal Data
you
provide will be voluntarily given by you. All such data shall be transmitted and stored by us in
an
encrypted manner in accordance with all applicable laws to ensure the secrecy and
confidentiality of the
Personal Data and such Personal Data shall not be shared or used except as contemplated herein.
Cookies and Other Tracking Technologies
Some of our Web
pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file
that may be used, for example, to collect data about Web site activity. Some cookies and other
technologies may serve to recall Personal Data previously indicated by a Web user. Most browsers
allow
you to control cookies, including whether or not to accept them and how to remove them.
You
may set most browsers to notify you if you receive a cookie, or you may choose to block cookies
with
your browser. Tracking technologies may record information such as Internet domain and host
names;
Internet protocol (IP) addresses; browser software and operating system types; clickstream
patterns; and
dates and times that our site/application is accessed. Our use of cookies and other tracking
technologies
allows us to improve our website/applications and your Web experience. We may also analyse data
that
does not contain Personal Data for trends and statistics.
Information Sharing and Disclosure
Apr Group does not rent,
sell, or share Personal Data about you with other people or non-affiliated
companies except:
- to provide products or services you’ve requested,
- when we have your permission,
- or under the following circumstances:
We provide the data to trusted partners who work on behalf of or with Apr Group under
confidentiality agreements.
These companies may use your Personal Data to help Apr Group communicate with you about offers from
Apr Group
and our marketing partners. However, these companies do not have any independent right to share this
data
Consent to International Transfer of Data
When you use or
participate in any of our Services and/or provide us your details, your data may be transferred
outside India for processing consistent with this Privacy Policy. Please note that the data
protection laws of countries
to which your data may be transferred will be at least same level as that of India.
Third-Party Links and Content on Services
Our Services may
link to third-party websites/applications and services that are outside our control. Further,
Apr
Group, its group companies, its affiliates, and their directors and employees (“Apr Group”)
accept no liability and will
not be liable for any loss or damage arising directly or indirectly (including special,
incidental or consequential,
punitive, or exemplary loss, damage or expenses) from your use of any application or any site or
inability to use by
any party, howsoever arising, and including any loss, damage or expense arising from, but not
limited to, any defect,
error, omission, interruption, imperfection, fault, mistake or inaccuracy with any online
application, its Contents
(material, information, data, money market movements, news items, etc.) or associated services,
or due to
unavailability of any application or any part thereof or any Contents or associated services
even if Apr Group Group
are advised of the possibility of such damages, losses or expenses.
Data Retention
Your Personal Data processed by Apr Group are
kept in a form which permits your identification for no longer than is
necessary for the purposes for which the Personal Data are processed in line with legal,
regulatory, contractual or
statutory obligations as applicable. At the expiry of such periods, your Personal Data will be
deleted or archived to
comply with legal/contractual retention obligations or in accordance with applicable statutory
limitation periods.
Security and Confidentiality
Apr Group makes sure at all
times to implement reasonable security practices and procedures (such as managerial,
operational, physical and technical) for the purpose of protection and safeguarding of your
Personal Data as the
same is of vital importance to Apr Group. At Apr Group, we are strongly committed to protecting
the personal and
financial information that you submit to us. Apr Group shall ensure to safeguard the security
and confidentiality of any
data you share with us. Any of your personally identifiable data obtained by us shall not be
used or shared other than
for the purposes to which you consent. However, despite our utmost efforts to protect your
Personal Data, Apr Group
cannot warrant the security of any data you transmit to us through our online services/
applications. By accepting this
Privacy Policy, you accept that such transmission of your Personal Data is done at your own
risk.
Social media
Apr Group operates channels, pages and accounts
on some social media sites to inform, assist and engage with
customers. Apr Group monitors and records comments and posts made on these channels about Apr
Group in order
to improve its products and services.
Apr Group is not responsible for any information
posted on those sites other than the information posted by its
employees on its behalf. Apr Group is only responsible for its own use of the Personal Data
received through such
sites.
Minors
We do not intentionally collect information from
individuals under the age of 13. The Website is not directed to
individuals under the age of 13 and we request that these individuals not provide personal
information through this
Website.
Retention Period
We retain your personal information for the
period necessary to fulfill the purposes outlined in this Privacy Policy,
unless a longer retention period is required or allowed by law or to otherwise fulfill a legal
obligation.
Links to Third-Party Websites
This Website may contain
advertising or other links to third-party websites. Apr Group does not control these third-
party websites or their information collection practices. Apr Group will not be responsible for
the activities of these
third parties. We encourage you to be aware of when you leave the Website and to read the
privacy statements of
any third-party website.
Disclaimer
Apr Group shall not be liable for any loss or
damage sustained by reason of any disclosure (inadvertent or otherwise)
of any information concerning the user’s account nor for any error, omission or inaccuracy with
respect to any
information so disclosed and used whether or not in pursuance of a legal process or otherwise.
No contractual obligation
Please note that this Privacy
Policy does not create any contractual or other legal rights in or on behalf of any party,
nor is it intended to do so.
Intellectual Property Rights
Please note that Apr Group
retains all rights (including copyrights, trademarks, patents as well as any other
intellectual property right) in relation to all data provided on or via this web
site/applications (including all texts,
graphics and logos).
Changes to this Privacy Policy
Apr Group reserves the right
to change or update this Privacy Policy or any other of our policies/practices at any time
without giving any prior notification; hence, you are requested to review the Privacy Policy
periodically, to make sure
that you are aware of any such changes. This Privacy Policy shall apply uniformly to Apr Group
website and Apr
Group applications or any other media used by Apr Group for its Services. Any changes or updates
will be effective
immediately upon posting the same on our web site.
Data Privacy Issues and Whom to Contact
If you have any
questions, comments or concerns about this Privacy Policy or about how we handle your Personal
Data, please get in touch with us at office@gcglobal.in